Return & Re-Fund Policy
Theleeva Return & Refund Policy
At Theleeva, we strive to bring you the latest in fashion with quality and style you can trust. However, if you're not fully satisfied with your purchase, we offer a 7-day return policy under the conditions outlined below:
Eligibility for Returns
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Returns must be initiated within 7 days from the date of delivery.
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Items must be returned in their original condition, unworn, unwashed, and with all original tags and packaging intact.
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A valid proof of purchase is required for all returns.
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Items showing signs of use, wear, or damage will not be accepted for return or exchange.
Non-Returnable Items
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Customized or altered garments
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Items purchased during final sales, clearance, or promotional events
Refund & Exchange Process
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To initiate a return or exchange, please contact us at
📧 theleeva6@gmail.com
📞 +91 99786 53232 -
Our customer care team will guide you through the return process, including packaging and shipping instructions.
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Once we receive and inspect the returned item, we will process your refund or exchange.
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Refunds will be issued to your original payment method within 7-10 business days after the return is approved.
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In case of damaged or defective items, a replacement will be sent within 5-7 business days after verification.